Delivery Time:
The estimated delivery time will be approximately
2-3 weeks from time of order.
Accepting Delivery:
Our ground shipping carrier of choice is FedEx. If any item is clearly damaged or missing, or if you have any doubt about any item being damaged or missing, you
MUST do the following:
- Note it clearly on the delivery receipt before signing
- Do not refuse delivery
- Keep your copy of the delivery receipt and contact us within 24 hours at 1-800-526-8224
- Keep the damaged packing materials for inspection
- Take pictures of the damaged items and packaging
If part or all of your shipment is damaged and you did not note this in any way on the delivery receipt, we
CANNOT guarantee any compensation for damages. By signing your name on the delivery receipt without noting any damages, you are stating that you have received your shipment in acceptable/good condition.
Returns:ADA Braille signs are custom made and non-returnable. If you have questions regarding your order, please contact us at
cs@nathosp.com. To view our returns policy, please visit
here.
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