OTHER METHODS OF PAYMENT
We accept Mastercard, Visa, American Express and Discover.

PRICES
Prices and terms are subject to change without notice. All shipments will be made at prices prevailing at time of shipment. Orders requesting shipment beyond delivery schedules may be assessed a price increase.

SHIPPING
All products ship F.O.B. Factory at the customer's expense unless otherwise quoted. Our preferred method of shipping is via U.P.S. Certain products will need to ship by common carrier and we will choose the best way unless otherwise requested. Specific shipment dates cannot be guaranteed, due to possible material shortages, accidents, strikes, governmental regulations and other factors and conditions beyond our control. We reserve the right to hold shipment of all open orders to customers whose account is past due.

CANCELLATIONS
All orders are considered firm and cannot be canceled without our approval. All returns and cancellations must be authorized in advance and are subject to round trip shipping charges and restock fees. If you need to cancel an order call customer service to make arrangements. If product has shipped, or a custom order is in process we may not be able to fulfill your request.

DAMAGED GOODS
Please inspect merchandise immediately upon delivery and report any damage. Damaged or lost merchandise claims must be filed with the carrier within 10 days of receipt of goods. Once the product leaves any of our warehouses it becomes the property of the customer. Please follow these steps when receiving products:
1. Check your counts. If you are short a package, please note it on the carrier's delivery receipt.
2. Give a detailed inspection for damage. If the carton even appears to have damage anywhere, make sure you open and inspect your goods thoroughly. If there is damage, note it on the delivery receipt and call customer service immediately.
PLEASE NOTE DAMAGE ON DELIVERY RECEIPT BUT DON'T REFUSE THE SHIPMENT!

CUSTOM ORDERS
Custom orders require payment in advance. Please be certain of all details (size, color, imprint, etc.) of custom orders, as they are non-returnable.

QUOTES
National Hospitality Supply specializes in meeting your custom requirements. Our highly trained staff is here to help you with your needs. In order to insure the best prices, each quote request is carefully reviewed. For this reason, quotation preparation may require up to 48 hours. Acceptance of a quotation is our indication that the quote has been approved per the specifications listed. National Hospitality Supply cannot be held responsible for any discrepancies overlooked during the customers' review process.

RETURNS
No returns will be accepted without a Return Merchandise Authorization number. All returns and cancellations must be authorized in advance and are subject to round trip shipping charges and restock fees. Please call the customer service department with the return request.